Privacy Policy

UK Savers (“UK Savers”, “we”, “us” or “our”) is a UK-based wholesale and distribution business, trading from Unit 1, Trade Park, London, United Kingdom.

We are the data controller for the personal data described in this policy. If you have any questions about this policy or how we handle your personal data, please contact us at info@uksaversltd.com.

This policy explains how we collect, use, share and protect personal data when you visit our website, request a trade account, or otherwise get in touch with us. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following data about you:

• Contact details you give us when registering as a trade partner or requesting a quote — such as your name, business name, email address and phone number.
• Correspondence — records of emails and enquiries you send us, and our replies to you.
• Technical data — such as IP address, browser type and device information, collected automatically when you use our website.
• Usage data — information about how you browse and interact with our website.

We do not knowingly collect special category data (such as health or financial information) through this website, and we ask that you do not send us any such information unless we have specifically asked for it.

We only use your personal data where we have a lawful basis to do so. This includes:

• Contract — to set up and manage your trade account, process enquiries, and respond to quote requests.
• Legitimate interests — to operate, maintain and improve our website and services, and to keep our records accurate and secure.
• Legal obligation — to meet our accounting, tax and regulatory requirements.
• Consent — where you have specifically agreed to us contacting you for marketing purposes. You can withdraw this consent at any time.

We do not sell your personal data to third parties.

Our website may use strictly necessary cookies to allow core functionality, and, where used, analytics cookies to help us understand how the site is used. Any non-essential cookies are only set with your consent, in line with the Privacy and Electronic Communications Regulations (PECR). You can control or delete cookies through your browser settings at any time.

We may share personal data with trusted third parties who help us run our business, such as IT, hosting and email service providers, and professional advisers (for example accountants or solicitors). We require these parties to keep your data secure and to use it only for the purposes we specify.

We may also disclose personal data where required by law, for example to a regulator, law enforcement body, or court.

We do not transfer personal data outside the UK. If this changes, we will ensure any transfer is protected by appropriate safeguards recognised under UK GDPR.

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements. Enquiry and trade account records are typically retained for the duration of the business relationship and for a reasonable period afterwards, after which they are securely deleted or anonymised.

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Request that we restrict or stop processing your data.
• Request a copy of your data in a portable format.
• Object to processing based on legitimate interests or direct marketing.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please email info@uksaversltd.com. We will respond within one month, as required by law.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. While we take reasonable steps to keep your data safe, no method of transmission over the internet is completely secure.

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page shows when it was last revised.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@uksaversltd.com.